At Thuyacrafts, we strive to deliver your handmade leather products as quickly and efficiently as possible. Please review our shipping policy below for details on processing times, shipping durations, and how to contact us with any questions.
Processing Time All our products are handmade to order, ensuring the highest quality and attention to detail. Please allow:
1 to 3 weeks for your order to be processed and prepared for shipping.
If you need your order by a specific date, please contact us at support@thuyacrafts.com before placing your order, and we’ll do our best to accommodate your request.
Shipping Duration Once your order is processed, it will be shipped via a reliable courier service. Shipping times are as follows:
3 to 5 business days for delivery within the United States.
Please note that shipping times may vary depending on your location and any unforeseen delays (e.g., weather, holidays, or carrier issues).
Shipping Address We currently ship to addresses within the United States. Please ensure your shipping address is accurate at the time of checkout. If you need to update your address, contact us immediately at support@thuyacrafts.com.
Tracking Your Order Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your package’s progress and estimated delivery date.
Contact Information If you have any questions about your order or need assistance, please don’t hesitate to reach out:
Email: support@thuyacrafts.com
Address: 1051-1090 W Mountain St, Glendale, CA 91202-1041, United States
We’re here to help and will respond to your inquiries as quickly as possible.
Important Notes Custom Orders: If you’ve requested a custom size or design, additional processing time may be required. We’ll keep you updated on the status of your order.
International Shipping: Currently, we only ship within the United States. For international inquiries, please contact us at support@thuyacrafts.com.
Thank you for choosing Thuyacrafts! We appreciate your patience and understanding as we work to deliver high-quality, handmade leather products to your doorstep.
